San Diego Pet Care FAQs

Yes. Every Precious Petcare sitter is bonded and insured, and each one has completed pet first aid and CPR training.

A meet & greet is a short visit where your assigned sitter meets you and your pet, learns your routine, and picks up keys. Meet & greets are always complimentary. Start by creating your client account.

1) Create an account in our client portal. 2) Request your dates and services online. 3) Send us your availability for a meet & greet. 4) We'll assign your sitter and set up the meet & greet within a few days. Full steps are on our Getting Started page.

Yes. After every visit you'll get photos and notes through the Time To Pet app (or by email), and our dog walks are GPS-verified so you can see the route.

Yes. We offer discounts to military, firefighters, police officers, K-12 teachers, and animal rescue employees and volunteers. Dog walking and daycare packages also lower your per-visit cost. Check our current specials too.

Precious Petcare is a locally owned San Diego pet care company led by owner Leila, and was voted Nextdoor Neighborhood Favorite pet care business in 2020 and 2021. Meet the team.

All requests are made through your online client portal. New clients can create an account here.

Payment is required upfront, either at booking or before the service starts. Services added later are invoiced, and invoices are due 3 days after the service is completed. A $25 late fee applies to invoices unpaid after 30 days. Details are on our Policies page.

Venmo, PayPal, Zelle, check, or credit card. Credit card payments include tax and a service charge on the final invoice. Payment details are at the bottom of every invoice.

We keep a card on file only for emergencies or incidentals. We never charge your card without contacting you first.

Cancel more than 24 hours before a service and you'll receive a credit for anything paid but not rendered. Cancellations within 72 hours of an overnight, or within 24 hours of any other service, are charged 50%. Once we confirm your booking, we guarantee we won't cancel on you, or you get a $100 credit. See full policies.

Client Portal: go to Pets, open your pet's profile, choose the Vaccinations tab, click Choose File, enter the expiration date, then click Upload New Vaccination Record.

Client App: go to Pets, open your pet's profile, choose Vaccinations, tap the + next to the vaccine, choose Upload Vaccination Record, pick a file or take a photo, add the expiration date, and tap Upload Record.

Please give us 2 copies of your key at the free meet & greet. You can also mail or drop off keys yourself at no charge. If you need a sitter to pick up or return keys before or after your service, a key pickup fee applies. See our Policies.

A solid walk around your neighborhood, fresh water, feeding if needed, paw wiping if needed, and a treat if allowed. Every walk is GPS-verified and followed by photo and note updates.

On rainy days you can cancel the morning of with no cancellation fee. Or we'll still take your pup out to potty and spend the rest of the visit playing inside.

Walk packages include up to 3 dogs per household. Each additional dog is $5 per walk.

Part-time is for regulars who need 3-4 walks per week ($30/walk). Full-time is for owners working Monday-Friday who need 5-7 walks per week ($28/walk). Book a walk package.

Feeding, fresh water, litter box cleaning, supervised play time and plenty of love. We respect shy cats' space and give affectionate cats all the attention they want.

No. We only board dogs. For cats, we offer in-home cat visits, which keep them less stressed in familiar surroundings.

Yes. Insulin shots are $10, eye drops and creams are $3, and liquid or oral medications are $5 per administration. Share your pet's instructions at the meet & greet.

Yes. Our sitters have cared for guinea pigs and other small pets during in-home visits, with photo and note updates just like cats and dogs. Contact us and tell us about your pet.

Weeknights are $89 per night and weekends are $99 per night, plus $39 per additional dog. Magic Pink Bus pickup and drop-off is available for $25 one-way or $40 round trip per household.

Drop-off is any time after 5pm, and pick-up is before 10am on the last day. Earlier drop-offs or later pick-ups are charged as a doggie daycare day.

Just your dog's food, treats and leash. We have plenty of toys and beds. If your dog is attached to you, bring a piece of your clothing and their own bed so they feel at home.

We board a maximum of 5 dogs per night, so every pup gets real attention, indoor and outdoor access all day, and daily photo updates on our Instagram Stories.

Yes. We want to make sure your dog gets along with the other pups. It's also a chance for you to come see our space before you leave your dog with us.

Weekend nights are +$10, puppies under 12 months are +$15, and households with more than 3 dogs are +$5 per extra dog.

Yes. Daytime in-home care is $29 for the first hour plus $24 for each additional hour, with a 3-hour minimum. It covers feeding, water, potty breaks and companionship.

Yes. It's built for new puppies that need extra attention, dogs with separation anxiety, and pups recovering from surgery, because they stay calm in their own home with one dedicated sitter.

Yes, monthly packages: Bronze (8 full days) $450, Silver (12 days) $660, Gold (20 days) $1,050, and Diamond (unlimited, up to 30 days, with Magic Pink Bus pickup and drop-off) $1,500.

Off-leash, cage-free play with other dogs: fetch, tug-of-war, doggie pool time and pack walks, with water stations, shaded canopies, day beds, snacks and nap time.

A weekend field trip for your pup. We pick them up and head to dog parks, dog beaches, hikes and play dates. It's $65 for a half day or $99 for a full day, weekends only, with limited spots. Book at least 24 hours ahead.

Yes. Every Tuesday, puppies under 12 months (and calm, friendly dogs) get supervised play and basic training with Tory, our certified dog trainer. It's $39 for a half day (8am-12pm) or $59 for a full day (8am-4pm).

One-way pick-up or drop-off is $25 per household, and a round trip is $40 per household.

Yes. We'll take your pet from point A to point B, and if needed we'll wait or return later in the day to bring them home.

Yes. Our party packages start at $150 for 2 hours in the Precious Petcare yard, with tables and waste clean-up included. Guest dogs need proof of vaccinations. See dog party packages.

Yes, for $59: a bath with organic, hypoallergenic Pawtree shampoo and conditioner, blow dry, brushing, and eye, ear and paw cleaning. A hydrating leave-in conditioner is +$5.

Yes. Our Petography sessions include unlimited photos, a full album, and 4-5 professionally touched-up favorites. Canvas and prints are available.